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Privacy and Your Account Security

When you open an account with us, your personal information is protected by strict privacy practices.

Data you controlDANA, OVO, GoPay and QRIS securedWithdrawal verification process

What This Policy Covers

rajaolimpus Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This privacy policy describes how rajaolimpus collects and handles your personal data when you register, deposit, play, and withdraw. We collect information you provide directly—your email, phone number, name and banking details—plus data generated when you use our platform, such as your login times, game activity

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and payment history. We also receive device information like your IP address and browser type. Your data is processed to verify your identity, process deposits and withdrawals via DANA, OVO, GoPay and QRIS, prevent fraud, and improve your experience. Where local law permits, we may use
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anonymised data for analytics. You have the right to request access to your personal data, correct inaccuracies, and understand how we use information linked to your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT & REQUEST

How to Submit Privacy Requests

Team online

Email Support

Send data requests or privacy concerns to our support team. Response time is typically within 7 business days. Include your account email and a description of your request.

In-Account Settings

Log into your rajaolimpus account, go to Settings, then Privacy & Data. You can download your data, request corrections, or review your stored information directly.

Live Chat During Business Hours

Our support team handles privacy questions via live chat Monday to Friday, 09:00–18:00 Indonesia time. They can guide you through data access and account adjustments.

SECURITY & RETENTION

How We Protect and Store Your Data

Data Encryption

All your personal information, including payment details for DANA, OVO, GoPay and QRIS transactions, is encrypted during storage and transfer. We use industry-standard SSL protocols to protect data in transit.

Payment Verification

When you withdraw funds, we verify your identity and banking details against your registered account information. This two-step process protects both your account and your withdrawals.

Data Retention

We keep your personal data for as long as your account is active. After account closure or inactivity beyond 24 months, personal data is securely deleted unless we're required to retain it by local law.

Cookie and Tracking Practices

We use cookies to remember your login, store your preferences, and track your session activity. You can manage cookies in your browser settings; disabling them may limit some rajaolimpus features.

Third-Party Access

We share your data only with payment processors, fraud prevention services and where local law requires. We do not sell your personal information to advertisers or marketing companies.

Your Rights & Changes

You can request a copy of your data, ask us to correct errors, or ask us to delete information not required by law. Contact support to submit requests; we'll respond within 7 business days.

Privacy Policy Questions Answered

When you close your account, your personal data remains encrypted in our systems. If your account stays inactive for 24 months or longer, we securely delete personal information unless we're required by local law to keep records. You can request immediate deletion where permitted.

Your payment details are never stored on our servers in plain text. When you deposit or withdraw, your banking information is encrypted and transmitted directly to payment processors. We do not see or store your full card or bank account number.

We do not sell or rent your personal data. We only share information with fraud prevention services, payment processors and legal authorities where local law requires. All partners are bound by confidentiality agreements.

Log into your account and go to Settings > Privacy & Data to see your stored information. You can also request a full data report via email to support. We'll send a complete list of everything we hold within 7 business days.

We use cookies to keep you logged in, remember your preferences and analyse how you use the lobby. These help us prevent fraud and improve your experience. You can disable cookies in your browser, but some features may not work as smoothly.

Yes, we record which games you play, your session times and your betting activity. This data helps us detect fraud, comply with local regulations and personalise your experience. Your activity is linked to your account and kept confidential.

Active account data is stored for the lifetime of your account. After 24 months of inactivity, personal data is deleted unless local law requires us to retain records. Transaction history may be kept longer for regulatory compliance.

Privacy and Your Account Security

How to Submit Privacy Requests

Email Support

In-Account Settings

Live Chat During Business Hours

How We Protect and Store Your Data

Data Encryption

Payment Verification

Data Retention

Cookie and Tracking Practices

Third-Party Access

Your Rights & Changes

Privacy Policy Questions Answered

01 What happens to my data if I close my account?

02 How is my DANA, OVO, GoPay or QRIS information kept safe?

03 Can rajaolimpus share my data with other websites or companies?

04 How do I know what personal information you have about me?

05 What is your policy on cookies and tracking?

06 Do you collect data about my game activity and betting history?

07 How long do you keep my information after I stop playing?

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